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INFORMATION

ByBrandonHartley
UK-based business

Contact: info@bybrandonhartley.com

TERMS & CONDITIONS

Terms & Conditions

By purchasing from ByBrandonHartley, you agree to the following Terms & Conditions.

Professional Use Only

All lash extension products are intended for trained professionals only. By purchasing, you confirm you are qualified in the safe application of lash extension products.

Product Safety

A patch test is required before full application. Our products may cause allergic reactions in some individuals. Avoid contact with skin and eyes and discontinue use if irritation occurs. Products must be stored in a cool, dry place away from direct sunlight and kept out of reach of children.

Limitation of Liability

To the fullest extent permitted by UK law, ByBrandonHartley accepts no liability for misuse, incorrect application, failure to patch test, or any adverse reactions resulting from the use of our products. All products are used at the customer’s own risk.

Returns

Due to hygiene and safety reasons, we do not accept returns on opened or used products. Faulty or damaged items must be reported within 7 days of delivery. This does not affect your statutory rights under the Consumer Rights Act 2015.

Governing Law

These Terms are governed by the laws of England and Wales.

ByBrandonHartley
UK-based business

Contact: info@bybrandonhartley.com

RETURNS & REFUNDS

Due to hygiene and safety reasons, we cannot accept returns on opened or used cosmetic products.

If your order arrives faulty or damaged, please contact us within 7 days of delivery with photographic evidence.

Contact: info@bybrandonhartley.com

This policy does not affect your statutory rights under the Consumer Rights Act 2015.

PRIVACY POLICY

ByBrandonHartley collects personal data such as your name, email, address, and order details to process purchases, provide customer support, and meet legal obligations.

Payments are handled securely by third-party providers. We do not sell your data and only share it where necessary to fulfil your order or operate our website.

Our website uses cookies for functionality and analytics. You may manage cookies via your browser or our cookie banner.

You have the right to access, correct, or request deletion of your personal data.

COOKIE POLICY

Our website uses cookies to ensure proper functionality and improve user experience. You can manage cookie preferences via your browser or our cookie banner.

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